PRIVACY
Effective date: 04.08.2024
1. Introduction
ITX Agency ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
2. Data We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, company name.
- Business information: project details, account credentials for integrations, analytics data.
- Technical data: IP address, browser type, device information, cookies, and usage analytics.
- Communication data: messages, emails, call notes, and support requests.
3. How We Use Your Data
We use your data to:
- Provide, manage, and improve our services.
- Communicate with you about projects, proposals, and support.
- Build and maintain integrations and automations on your behalf.
- Analyze website usage and improve our marketing efforts.
- Comply with legal obligations and protect our rights.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds: performance of a contract, legitimate business interests, consent, and compliance with legal obligations.
5. Cookies and Tracking
Our website uses cookies and similar technologies, including Google Tag Manager, to understand visitor behavior and improve user experience. You can control cookies through your browser settings.
6. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (such as hosting, analytics, and automation platforms) solely for the purpose of delivering our services. All providers are bound by appropriate confidentiality and data-processing obligations.
7. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us at hello@5m.pl.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at itx.5m.pl/privacy.html.
12. Contact
If you have any questions about this Privacy Policy or our data practices, contact us at hello@5m.pl.